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Skip to contentFrequently Asked Questions
What do I need to start accepting donations
You will need to acquire a DonorDynamics device, sign up for a Give A Little account, and start accepting donations. As part of your Give A Little account setup, you will need to set up a new Stripe account.
How easy is it to configure the DonorDynamics devices
The DonorDynamics devices come factory pre-installed with the right software, so you only have to connect to a Wi-Fi network and provide your Give A Little username and password to start accepting donations
What are the ideal locations for a setup
If you don't have a location to set up DonorDynamics devices, it's important to look for partners such as shops, bakeries, hospitals, and other locations that your target audience visits frequently.
Are there other ways to install the CharityTab
The simple answer is yes. The CharityTab has a VESA 75x75 backplate and mounting directly on the device itself, so you can be as creative as you want in creating your own unique setup.
How fast do you ship the DonorDynamics devices
We strive to ship the same day and deliver CharityTab devices within 1-2 business days. Other setups such as CharityDesk, CharityWall, and CharityPole may require custom design and can take 1-2 weeks for delivery. A tracking number is always provided.
Do I need a Card redear/ Payment Terminal like Stripe or Sumup
No, there's no need for extra devices or payment terminals/ card readers, as the DonorDynamics devices come pre-configured and have a built-in reader for payment processing.
My donation device does not update
In order to update the application you may download here the latest app directly via the browser of the donation device via this website or on a USB stick and then perform the update